Some weeks ago I offered a project team to create a Yammer group. It was a team with a lot of externals, so it had to be an external group. Or so I thought.
However, it turned out I had to create a new “child” network off my company network, because external groups were not available at that time. They are now, but your administrator can turn this off, so a child network may still be the only option available to you.
This has been a great learning experience since a child network has some peculiarities: it is different from a group (obviously), and also different from the company network.
So of course I am logging all the interesting things that I find as the project develops; for myself, my colleagues and for anyone else who is involved with external Yammer networks.
For the administrator:
- The URL of your new network will be https://www.yammer.com/name so you are competing with all the world. Your desired name may already been taken, so have a few alternatives ready.
- The person who creates the child network is automatically added as the (child) network administrator, with all the trimmings. If you do not like the idea that everyone in your organization can become a network administrator, you may want to limit the options to create child networks, and can decide to make this option available for the parent Yammer administrators only. (If you are a Yammer admin, go to Network Administration > External Networks)
- You need to invite everyone with their email address; you can not use the existing network to select from.
- Some companies do not allow their employees to join any external Yammer network, but need approval from their Yammer admin. This is a setting that lives in the same place as nr. 2.
- This is a separate network, not a group, so people can create groups under this network. You can not turn this off.
- The parent network has more administration settings and options than the child network. For instance, the “External Networks”, Ïnvite Guests” and “Account Activity” options are not available in the child network.
For the users of your network:
You may want to inform them about this in a quick user guide. I have logged them in a Yammer Note on the All Company network.
- The new network will not be visible under My Groups; instead you have to navigate networks via the gear wheel next to your profile pic (bottom left at the moment of writing).
- Since this is a separate network, you will have to refollow those people you want to follow.
- You will also have to re-set your email notifications for this network
- Make sure that you are on the correct page – you enter the default homepage but this is not the same as the All Company stream. (Which does not feel logical to me, but that can be me)
Have you found any other “gotcha’s” for Yammer external networks? Or have I got it wrong on some things? Please share!