More about Forms

New icon!

FormsHave you noticed that Forms has a new icon? I have been unable to get a good large file but here’s a screenshot from my tenant.
Planner and To Do have new icons as well.

Comparison of Forms and Forms Pro

Megan V. Walker has recently created an excellent comparison of Forms vs. Forms Pro.  Apart from more options in the typeface part, you have more options to integrate data from other Office365 applications.
However, the licensing cost for Forms Pro is quite high in my opinion, so I will try to guide people to the regular Forms as much as possible.
A few colleagues had the Forms Pro Free Trial and they experienced issues when their trial expired. Once I removed the Pro Free license from their accounts, all worked well again, except that your Forms created in Pro are no longer accessible. Any results you captured, are still available. Be aware!

Check out Megan’s blog as she has tons more info on Forms and Forms Pro.

I do not think anyone will ever create a SharePoint survey any more ūüė¶ , but if you are still interested, or want to know how if Forms is a good replacement for SurveyMonkey or GoogleForms, here’s my earlier comparison of survey tools:

Forms or survey – that’s the question (on the question/answer types)

Forms or survey – what are the settings? (on the general settings)

Forms or survey – responses and results (on the way responses are shown and general opinion)

And a beauty contest!

Some months ago I shared an invitation to a farewell party in our Yammer group, as an example of Forms. It was to invite internal and external attendees and ask them for their attendance and dietary preferences. I had helped the organizer create it, and he got it immediately and included some lovely pictures.

This was the start of an informal “contest” in my organization on who can create the best-looking form. ūüôā
One of my colleagues no longer sends Outlook invitations for large meetings, but creates a nice-looking Form, which means she gets fewer emails and has all responses in a tidy Excel sheet.  I guess the receivers are pleasantly surprised by a nice-looking invite rather than a plain Outlook one.
Another colleague is carefully matching images and colours in her themes, and has even added a link to a hexcode website to her browser favourites!
I wonder if they are now thinking up new events just to be able to create a great-looking Form for it! ūüôā
I freqently get calls where people mention “this person has created a beautiful survey and now I want one as well – how do I do that”.
And if all goes well we may replace a third-party application with a simple Form in the next few months. Fingers crossed!

This all delights me as I am working in a health care organization and most colleagues have different priorities than sitting at a desk at a computer.

(Something similar is happening with the SharePoint modern pages by the way, which is another pleasant surprise. More about that later)

So, invitations for larger meetings appear to be THE Forms application in my organization. What’s your number one scenario for Forms?

Advertisements

Photos and Forms

fotoform-header

You can create really good looking surveys with Microsoft Forms these days, just by using colours and images.

There are 4 places to add an image:

1. Background

You can use a standard theme, which will add a predetermined background image (optional) and colour scheme to your Form.
If you want to use your own theme, click Theme and then the +. This will open a screen allowing you to upload an image and/or set a background colour for texts and buttons.

Formfoto-theme
You can upload a picture and change the colour here. Try #ff0000 and see what happens!

2. Forms title

You can add a small image to the title and introduction text of your form.

3. Question

You can add an image to a question. You can choose between small and large.

4. Section

If you want to create a new page for a new question or set of questions, you can use a section. A section header can also contain an image, large or small. It behaves like an image in a question.

Size requirements for images – a test

I recently received a question from one of my users, who wanted to know the size requirements for images in Forms. The background image she used turned out to be a bit blurry. Of course, and fortunately, you no longer have to use exact dimensions in Office 365, but not every size works well in every application, so I did some tests.

  • I photographed a few scenes with my iPhone, using square, landscape and portrait orientation. (4:3 aspect ratio except for the square of course)
  • I resized them using good old Paint, making a 50, 38, 25, 10 and 5% of the original. All images were 72 dpi.
  • Then I created a Form with 2 questions and one section.
  • I started with the 5% size and uploaded this image as background, as title, as question (large and small) and as section image.
  • Whenever the image displayed blurry, I repeated the exercise with the 10% and so on, until I had a good idea of what worked.

Results

  1. The background needs an image of at least 750 pixels wide, but 1000 is better.
    The orientation of the image (square, landscape or portrait) does not matter. The background focuses on the center of the picture.

    Formfoto-backgrooundportrait5
    With an image of 152 pixels wide, the background is extremely blurry.
    Formfoto-squarebackground.png
    With an image of 756 pixels wide, this background is acceptable.

    Formsfoto-landscapebackground
    A 1008-pixel wide background is really nice.
  2. In the title you can use an image as small as 150 pixels wide. It does not display a lot of detail, so you can get away with a small image.
    The height of the image display is fixed, and the orientation of the image does not matter much.
    Formfoto-squareheaderFormfoto-landscape header

    Formfoto-portrait-header
    3 examples of pictures in the title – the orientation (square, portrait, landscape) shows more variety than the picture quality.
  3.  If you use a small picture in your question or section, go for at least 150 px wide.
    Use landscape where possible, as it will keep your form shorter. Check out the differences in the screenshots with the background, above.
  4. For a large picture in a question or section, at least 400 pixels wide is best.
    Please note that landscape pictures cover the whole width of the forms, and the question is shown on top. This makes for a very nice image, but as it is blown up a lot compared to the other formats, you really need to make sure the image is sharp.
    If you use the same image in every section, you can create a nicely consistent experience. (But do not go overboard, every new section is a click!)

    Formfoto-diffsmallandlarge.png
    This is 152 pixels. The small picture  is OK but the large one is not.
    formfoto-squaresmallvslarge.png
    Again, 303 x 303 pixels is acceptable for a small picture but for a large one it is just not enough. And it is not even displayed on the whole width!

    Formfoto-landscapelarge
    The image in Question 2 is 404 x 303 pixels. It makes an acceptable picture, even in full width of the form. 

Suggestions:

  • Use landscape imagery where possible – it just displays nicer
  • Keep in mind that different purposes need different image sizes. If your image is too small, do not use it as background or the large image.
  • 150-400-750 is just a guideline – with a different aspect ratio in your photos and pictures, more dpi and different viewing screen size, you may find that other sizes work better for you. And perhaps you WANT the background to be a bit blurry!
  • More info about working with images in Forms

Header image by Peachpink on Pixabay.
“Photos and Forms” reminds me of “Diamonds and Pearls” by the late great Prince.¬†

Forms or Survey – responses and results

Survey-responsesconclusionIn two earlier blogs I compared the Question and Answer types and the General survey settings for 5 different survey tools:

  • Microsoft Forms
  • SharePoint survey
  • SharePoint custom list
  • SurveyMonkey free version
  • Google Forms

Now it is time to gather the responses and see how they are displayed and what you can do with them. It is quite a long read but there are many screenshots as well!

What to look out for?

  • How you can distribute the link to the survey
  • What the survey looks like when you respond
  • How the results are being displayed by default and if you can export them
  • What else you can do with the data

Distribution

All tools allow creating a link or sending an email with the link.

Forms has the additional option to add the form directly on a SharePoint page, which looks very inviting, especially if the survey contains only a few questions. Forms can also generate a QR code to take you to the survey.

Forms-distribution
Sharing options in Forms at the bottom, from left to right: Link, QR code, Embed, Email

The SharePoint survey and Custom List can be added as a web part on a SharePoint page, but they are not exactly inviting users to enter.

SurveyMonkey has many different ways to get responses.

Surveymonkey distribution
Next to link and email, SurveyMonkey offers more options to get responses.

Google Forms allows you to add the survey questions directly into an email, which is very convenient.

Google-distribute
In Google Forms, you can add the complete survey to the email body. That is very easy for the audience!

User Experience

Of course the user experience is very important. If your survey has a tiny typeface, or takes forever to load, people are not likely to complete it.

You can still check out and complete the surveys below, to have an idea of their look-and-feel. Remember: you do not have to add any real data.

Forms

SurveyMonkey¬† (will close after 100 responses ‚Äď limitation of the free version)

Google Forms

I am sharing some screenshots of remarkable things.

The Net Promotor Score looks special:

Forms-NPS
The Net Promotor Score column. The image I added made the look-and-feel of the survey different, see David Lozzi’s blog: https://davidlozzi.com/2018/11/13/squeezing-a-little-more-formatting-out-of-microsoft-forms/

This is the SharePoint Survey, in case you had forgotten what it looks like ūüôā

Forms-Surveyinput
The good old SharePoint survey.

And this is how you enter data into a SharePoint custom list: in the information pane on the right-hand side of the page, which feels a bit strange.

SurveyList-input
This is the regular input screen in any list for metadata etc.

Next to a rather large font size, SurveyMonkey has the option to create columns for answers, which I really like as they make good use of space:

SurveyMonkey-columns
Those columns are very good when you have many options to choose from.
SurveyMonkey-slider and reorder
I also like SurveyMonkey’s slider and the reordering options.

Google Forms has nothing special, but it looks solid and modern.

Responses

Thank you everyone who has responded to one of the surveys! This allows me to show some of the results graphs. This is what the various response pages look like:

Microsoft Forms:

Forms-response1
Survey information on top, as well as an option to export everything to Excel. “More details” opens up all responses for a particular question.
Forms-response2
Colourful graphical summary of the responses.
Forms-reponse3
The last part of the survey. Aha, the Net Promotor Score IS quite a special thing!

SharePoint Survey. I am sharing only part of the graphical summary as I guess you have seen it before and it is not very exciting. Now I remember how annoying that “multiple responses” question is – you need to re-score everything manually! ūüė¶

SharePointSurveyResults
Graphical summary of the SharePoint survey. Limited options and that “multiple responses” summary is just not useful.

The SharePoint custom list has no graphical summary. You just see the responses as line items in a list.

SurveyMonkey has a very long page of results. All responses are shown with a scroll bar (see the first screenshot) or with a graphical summary first and then the individual responses below. For each chart, you can change the chart type.
I will only show a few screens.

surveymonkeyresults1
You can see how many people answered and skipped the question. Most recent responses are shown on top; a scroll bar shows all responses.
Surveymonkeyresults3
A question where a pie chart would have been more appropriate in my opinion. But…clicking the “customize” button top right will open a pane to change the chart type.
SurveyMonkeyresults2
The multiple-answer question. Looks good.
Surveymonkeyresults4
This is the question which allows you to move answers around.

Google Forms results look like this:

Googleformsresults1
Top of the results page. The green button top right allows an export to spreadsheet.

Googleformsresults2

Googleformsresults3
Useful graph of the multiple-choice-question.

Googleformsresults4

Googleformsresults5
Bottom of the results. The “Net Promotor Score” is displayed as any other result.

 Results

I have¬†captured the results in¬†the¬†picture below. You can also view/download this as Excel.¬† Look at the “Responses and Results” tab. Please use and edit it, but I would appreciate if you would mention my name if you share it outside of your organization.

Legend:

  • Green/Yes: Available by default, although it may have different names
  • Orange: Available with a workaround
  • Red/No: Not available
Formsorsurvey-ResultSettingswithheader
Comparison of the response and results options for the various tools.

Conclusion

Again, the classic SharePoint options are in a league of their own.

Microsoft Forms appears to have more in common with SurveyMonkey Free and Google Forms than with SharePoint. All three surveys are pleasant to complete and the graphical display of results is much better than with the SharePoint survey.

Overall conclusion

Forms is really the new way to conduct surveys in your organization and possibly with externals. It looks pleasant both on a SharePoint page and when completing it, it has a ton of good options, decent colourful graphs and it works with Flow.
Some people will really like that Net Promoter Score ūüôā
I am sure that Forms will continue to develop, so I will try to keep this comparison up-to-date.

The SharePoint survey feels a tad outdated, although you can still conduct good surveys with it. The graphical summary is very inferior to what Forms has to offer. My suggestion would be to use this only when you need one of the more advanced Q & A options, such as selecting a name from someone in your organization. The whole permissions management is also more complicated than with Forms, as described in my “SharePoint Survey lifecycle” blog.

The SharePoint custom list may not be the option that comes to mind first when you talk about a survey, but especially the options to process the data after collection can be the reason to use it. You can group and filter the entries just like any View and edit entries (e.g. mark an item as “Completed” or add a certain category). With the additional¬† column types and the connection with Flow this can be the tool of choice¬†when collecting data from the organization is the starting point for a project or process.
There are no graphics by default, but PowerBI may be used if needed.
Many thanks to my former colleague Scott Lewis who pointed out the benefits of custom lists when combined with Forms and Flow.

SurveyMonkey is of course THE specialized tool for surveys. It has extensive help for your survey questions and many options. It is the only tool that can show columns of responses, which is nice to keep your survey compact. It allows you to change the chart type of the results if desired. However, the free version has a few annoying limitations and I personally find the “management” interface rather cluttered.
For large-scale complicated surveys where you need to analyze responses in-depth the paid version beats Microsoft Forms.

Google Forms is a solid modern tool. Apart from the “display form straight in an email” it does not have any remarkable features.

Hope this comparison is useful to you. Have I missed any that are important for you? Please let me know – also if it has helped to move your colleagues away from SurveyMonkey (free) or GoogleForms! ūüôā

Image courtesy of Geralt on Pixabay

Forms or Survey – what are the settings?

Survey-SettingsIn my most recent blog I discussed the options for Questions and Answers in the various survey tools.

This time, I would like to take a look at the settings – what can you decide about your survey as a whole?

Which settings can you apply to your survey?

  • Permissions to create and manage a survey – can anyone do it or do you need special permissions? Can you hand a survey over to someone else?
  • Look and feel – can you use colours and add branding to the survey?
  • Who can respond and details about the responses.
  • How to start and stop collecting responses.
  • Custom thank-you message.
  • Whether you can easily copy your survey.

Where can you find the settings?

The settings in Forms can be found in the top right. The palette is for the theme, the … will lead you to the other settings.

Forms-wheresettings
The settings in Forms which will allow you to determine how your survey looks and works.

For the SharePoint survey/list you have some options in the Advanced Settings:

Forms-SPSurveyAdvanced
This is how to determine view-and-edit permissions for SharePoint Survey and List.
Forms-SPSurvey-GeneralSettings
This option is only available in the SharePoint Survey Settings under¬† “List name, description and navigation”.

For SurveyMonkey, you can find most of the settings in the “Design Survey” phase, with different options in the buttons on the left:

Forms-surveyMonkeywhere
In SurveyMonkey, the Design Survey link shows you the options available.

For Google Forms you look at the top right, where the palette will allow you to determine the look-and-feel and the gear wheel will show other settings to select:

Forms-gogglewhere
Where to find the settings in Google Forms.

Results

I have captured the results in the picture below. You can also view/download this as Excel. I have added this info as a separate tab in the same document as in my earlier post. You can use and edit it, but I would appreciate if you would mention my name if you share it outside of your organization.

Legend:

  • Green/Yes: Available by default, although it may have different names
  • Orange: Available with a workaround
  • Red/No: Not available
Formsorsurvey-ResultSettingswithheader
The comparison for the various settings available.

Conclusion

Again, all surveys have different options but the differences are relatively small between Microsoft Forms, Google Forms and SurveyMonkey.
SurveyMonkey has some interesting options, such as a limit on the number of responses, suggestions for questions, and the SurveyMonkey Genius which gives an estimated time to complete and suggestions for the setup of the survey. (Under “Preview and Score”)
The SharePoint options appear to be a different animal altogether. They have their uses though, as mentioned in my earlier post.

Special Thanks!

During the writing of this post some more info about Forms was made available:

Thanks to David Lozzi for blogging about changing the colour scheme of a Form, which I have done by accident without realizing its effect. ūüôā
Thanks to Noah Sparks for sharing the info about a recently introduced option:  transferring ownership of a Form. 

Experience the surveys yourself! (and help me)

You can still check out and complete the surveys below, to have an idea of their look-and-feel. Please do not use real data, as I will use the inputs only for demonstrating how results will be displayed:

Forms

SurveyMonkey  (will close after 100 responses Рlimitation of the free version)

Google Forms

In my next post I will focus on collecting the responses and how results are being displayed.

Image courtesy of Geralt on Pixabay.

Forms or Survey – that’s the question

feedbackA few years ago I wrote a post “What SharePoint can learn from SurveyMonkey” and it is now time to revisit.

With the introduction of Forms in Office365 I was curious how the various survey tools compare. As a SharePoint List can also be used to collect information, I have added that as well. It has some special characteristics that could make it a good choice in some scenarios.
I have some personal experience with Google Forms, and Forms is rumoured to be based on that, so I have added that to the mix as well.

So these are the 5 options compared:

  • Office365¬†Forms
  • SharePoint Survey
  • SharePoint List
  • SurveyMonkey (free version)
  • Google Forms

What did I do?

I have created a 10-question survey based on the 8 basic Q&A options of Forms.
Then I recreated the same survey in the other tools. In cases where there was not a straightforward solution, I tried to find a workaround.
I have not applied branching logic, as I already have a lot of information to share.

In a next post I will look at the general settings per survey. Can you change the colour scheme, can you add a logo, how do you start or stop a survey, etc.

Finally, and this will also be another post, I will compare the ways you can see and manage results. How are results displayed, can you export them to a spreadsheet, is there any way you can filter results or have different options to display them?

Questions and Answers

Forms has 8 Q and A types, but some of them can be used in different ways – e.g. a Choice question can be a one choice only (radio button) or a multiple choice (check boxes), and the Text can be a short text, a long text, and a number.

The Net Promoter Score has recently been added but I personally think it is superfluous (it can be replaced with a¬†Rating scale) and also annoying to receive. However, there is something special about it which I will share later. ūüėČ

Experience them yourself! (and help me)

Please check out and complete the surveys below, to have an idea of their look-and-feel. Please do not use real data, as I will use the inputs only for demonstrating how results will be displayed:

Forms

SurveyMonkey  (will close after 100 responses Рlimitation of the free version)

Google Forms

Results

I have captured the results in the picture below. You can also view/download this as Excel. You can use and edit it, but I would appreciate if you would mention my name if you share it outside of your organization.

Legend:

  • Green/Yes: Available by default, although it may have different names
  • Orange: Available with a workaround
  • Red/No: Not available
SurveyComparison-QandA
The results of the comparison of Question and Answers.

Conclusion

No two Survey tools are alike. Duh!

In general, the SharePoint options appear to be most different and the most limited, but they can be useful, especially when used within an organization, for which they have been developed:

  • They have more Q and A types (e.g. currency, People and Groups lookup, a lookup from an existing list, Managed Metadata) which may be needed now and then. The List also has Calculations and Site Columns to select from.
  • They can detect unique values, which is essential in case you are collecting unique numbers, such as machine, procedure or invoice numbers.

SurveyMonkey has a few annoying limitations in the free version, such as max. 10 questions, the lack of a “number” option or the absence of a description field for each question.¬†But it¬†also has some very nice things:

  • Add answer options in bulk to Choice questions – nice when you have many answer options
  • Display a large number of answer options in columns rather than a long list
  • Ask¬†to “tick at least x options”¬†in a multiple-choice question

There are some differences between Forms, SurveyMonkey and Google Forms. But in general, you can create decent survey questions with all of them.

What are your thoughts? Or do you prefer to wait until I have completed the comparison?

Image courtesy of Geralt on Pixabay.

SharePoint Holmes and the Survey Surprise

Survey-Detective_Maxwell_on_his_desk_in_the_movie_Until_DeathMost questions I receive about SharePoint surveys are permission issues (it is not extremely intuitive that you need to give all your audience Contribute permissions) and the error message that tells people you can not enter this survey twice.
But this time the issue was different.

The case

The site owner had created a survey in which each item had to be completed by two people. When the first person had entered their part, they would send the link to their entry to the second person, who was supposed to enter the rest.
However, the second person could not open the link and got an error message.
“Sorry, something went wrong.¬†No item exists at¬†[location]. It may have been deleted or renamed by another user”.
When¬†that second person¬†went to the site and opened the survey,¬†they¬†could see that an item had been entered but when¬†they clicked “Show all responses”¬†they received a message that there were no responses.
Confusion all around!

The investigation

  1. I checked the permissions, of course.
    The second person had Contribute permissions to the survey, so that was OK. Everyone could see and edit all items, which is a bit scary, but as this was a controlled process with a limited audience, that could work.
  2. People could enter multiple responses, so that was also not a limitation that could cause this issue.
  3. I checked the survey itself. It had some branching. I completed the first part of the survey and clicked Save and close. My entry was saved.
  4. I went to the survey and saw the item and could open and edit it.
  5. I looked at the 2nd part of the survey,¬†which had many required responses and that gave me some ideas to test…

As it turns out,

  • You are unable to save a straightforward Survey item (with no branches) if it contains questions where you have to provide an answer. We know that, it is the same as with List items.

    Survey-needsmandatoryfields
    This survey can not be saved when the required fields have not been completed.
  • A survey with¬†branching however, will save answers, even if you have not entered all mandatory fields. You will get a message and the item will be saved as ‚Äúnot complete‚ÄĚ.
    Survey-setup
    With the yellow-marked question the branching occurs, and there are 2 questions which require a response after that.
    Survey-page1filled
    This is what the first part of the survey looks like. The first person would “Save and Close”.
    Survey-messageforsaving
    “This website reports the following” – you are learning Dutch as you go along ūüôā
    Survey-part1saved
    When you Save and Close,  the item will be stored and be visible.

    Survey-1responsenotcompleted
    If you click on “Show all responses” you will see that the item is “not completed”.
  • People can only see the completed items of someone else. As the item¬†is “not complete” because the second part with mandatory questions¬†is not completed,¬† second person Mystery Guest can not open my item, even though she can see there is an item and she has all the permissions.
    Survey-MysteryGuestsees1item
    Mystery Guest can see there is an item added…

    Survey-NoresponsesforMysteryGuest
    …but when she clicks “Show all responses” she gets the above message.
  • When¬†I removed the “requiredness” of the answers of the 2nd part, the survey was marked as “complete” upon saving, and then the 2nd person could open and edit the 2nd part of the survey.

The solution

I discussed my findings with the site owner and suggested to make the answers in the second part of the survey no longer mandatory. I showed him how to create views in a survey to help getting the second part completed.

That worked for him. Case closed!

New experience for Surveys!

I also saw the Survey in Modern SharePoint. I appreciate the new consistency with other lists, but I can imagine that people will be lost without that well-known look-and-feel. But then, I expect that Forms will make the Survey obsolete soon, anyway.
I wanted to share a screenshot, but things are not very stable yet and I kept getting errors and the Classic experience. As soon as I have captured it, I will share!

About SharePoint Holmes:
Part of my role is solving user issues. Sometimes they are so common that I have a standard response, but sometimes I need to do some sleuthing to understand and solve it.
As many of my readers are in a similar position, I thought I’d introduce SharePoint Holmes, SharePoint investigator, who will go through a few cases while working out loud.

Image courtesy of ZaL141TeLq on Wikimedia.

What SharePoint can learn from SurveyMonkey (and vice versa)

surveyI have always hated SurveyMonkey. Not that I knew it well, but out of principle: I try to help my colleagues work with SharePoint, and the more SharePoint they see, the faster they will get familiar with it. Using a survey on another platform is downright confusing.
But some time ago I looked at SurveyMonkey, to find out the reason of its popularity. The Basic (free) version will be the largest competitor for SharePoint in organizations, so I have limited my comparison to that version.

What is good about SurveyMonkey?

It is a very nice tool, if only because the larger font and sharper contrast are easier to read for me :-).
There are more options in terms of design (themes, images between the questions), they have a few different question types (a.o. ranking), you can draw from a reservoir of¬† example surveys and “bias-free questions” and you can randomize the answer options.
That may not be a surprise, since SurveyMonkey is a “one trick pony”, focusing on surveys,¬†while SharePoint is more of an “all-rounder”.

Which functionalities should be in SharePoint?

Still, there are some useful SurveyMonkey functionalities that I would expect in SharePoint:

  • SharePoint knows the date and time, so why does it not have a “cut-off date/time”, after which it is no longer possible to fill in the survey?
  • SharePoint can count, so why is there no option to stop responses when the number of replies exceeds a certain number? How useful that would be for registrations for events or trainings with a limited number of places!
  • Why can’t you add a description to the questions in SharePoint? You can do that in any list or library, so why not in a survey?

One point where SharePoint could make a big step forward is in the multiple-response questions. SurveyMonkey allows you to show the answers in columns, which need less vertical space.

Input for a multiple-choice question in SurveyMonkey

In SharePoint, answers are all in one column.

Input for multiple-choice question in SharePoint.

Now, let’s take a look at the way the results are shown. SurveyMonkey provides you with a nice, clear graphical overview.

SM-MultipleChoice-Result
Results of a multiple-choice question in SurveyMonkey

While SharePoint is a mess, so you always need to do a manual scoring afterwards.

SP-MultipleChoice-Result
Results of a multiple-choice question in SharePoint

Does anyone know if this has improved in SP2013? If not, would someone please forward this post to Microsoft so they know what to work on for SP2016. ūüôā

In favour of SharePoint

SharePoint also wins on a number of points:

  • You can use any number of questions and receive any number of responses. (Not that your audience will be too happy with too many questions). The free account of SurveyMonkey allows you up to 10 questions and 100 responses.
  • You can send respondents to a “Thank you” or “Next steps”¬†page after completion, by configuring the link you send to your audience. (described in this post-scroll to 2f) SurveyMonkey offers that in a paid version only.
  • You don’t have to log in to make a survey or to see the results.
  • You can use¬†a “lookup”(existing content in the site),¬†currency and select “People and Groups” as answer options.
  • SurveyMonkey allows you to export to spreadsheet per question only. Exporting the complete survey needs the paid version.
  • SharePoint allows branching (the next question depends on the answer you gave to the previous question), while SurveyMonkey only provides that in the paid version.
  • Your survey has more context if it is in your own Team Site.
  • The data are stored in your own environment.

If you know other good arguments in favour of the SharePoint survey, please add them below!

What is the verdict?

I understand the attraction of SurveyMonkey. It is easy to use and it has more visual possibilities. (Now that comes as a shock :-)) It also does the multiple-choice questions much better, and it has a ranking question type.

However, for the average in-company survey, SharePoint will do the trick. It will be one step forward in providing employees with their ‚Äúdaily dose of SharePoint‚ÄĚ.
And in those cases where I have found that the SharePoint survey was too limited for a certain purpose, the free SurveyMonkey tool was not an option either.
Sometimes the demands of the business required a SharePoint list or an InfoPath form to collect data, or even an Excel file, because there were too many dependencies or people wanted to have too many different slice-and-dices. In those cases, the Basic version of SurveyMonkey provided no solace. We would have needed a paid version or an even more advanced tool.

Does this sound familiar? How do you handle surveys in your SharePoint environment?

Image (top left) courtesy of 89studio at FreeDigitalPhotos.net. Screenshots are my own.