10 things to know about the SharePoint News digest

After my massive list of things-to-be-aware-of when creating and managing SharePoint News, I though it would be good to share some lessons about the News digest (Newsletter) separately.

The News digest is a Newsletter created from News articles. It looks very nice in all browser and systems:

The News digest as an email

This is what it looks like as a page:

The News digest page or the “web version”.

So, here’s a few things that are not in the official support article but may be relevant.

1. You need 5 published News articles before you can send a News digest.

Frankly, this one drove me nuts. I knew I had seen Jasper Oosterveld and other people demo this functionality, so why did I not see the “See all” link on the homepage? Well, because I had only posted 4 items. Duh!

SPNEwsDigest-See all
The elusive “See all” link that allows you to send a News digest

2. The order is by selecting – the first article you select is on top.

This is independent of the creating or publishing order.ย  You can change the order of items after selecting them and clicking “Next”. Using the arrows you can then drag and drop the items into the desired order. The “x” will remove the item from the selection.

The yellow-marked icon shows “Move” and allows you to change the order.

3. You can only send this to an Office Group, Distribution List or individuals.

It looks like you can send this only to items which appear in the Global Address List.

I would have expected you could also use a SharePoint site user group (from this site) or a personal Group of Contact Persons from your Outlook, but no. In this case, it meant that our project manager had to add all people to a Distribution List. (We are not using Office Groups yet)

4. It is unclear (to me) what determines the logo.

  • If you do nothing the logo displayed will be the new SharePoint logo
  • If you replace the site icon by another image, the logo displayed will be the old SharePoint logo
  • Your organizational logo (the one in the Office365 top bar) does not show in the News digest
  • Both the support info and this blog by Juan Carlos Gonzalez Martin show that the site icon is displayed in the News digest.

I would like to know how this works, as I would prefer to distinguish the various News digests from one another by using a custom image. On suggestion of Juan Carlos I tested this with a modern team site (instead of a Communication site), but it did not work there either. That said, if there is one site template I would expect to allow more branding, it would be the Communication site!

There is already a number of User Voice requests out there for more options to manage the News digest look-and-feel.

At this moment Microsoft says in their support article that “It is not yet possible to make changes to the appearance of images, header area, or summary area of the email.” That gives hope for the future!

5. Your News digest will display the site’s name.

So make sure your site has a meaningful name.
This is of course another good way to tell the difference between this digest and another, but I still would like to have an image, too!

The logo (that I would like to be customizable), and the site name.

6. Access requests will be sent for the News article, not for the site.

If someone has been forwarded the News digest, clicks on the first item and then finds out they need access, they will send an access request to the News article.
You can click “Approve”, but

  • You will only give access to this specific article, so they will have to request access for the next article and the next, etc.
  • You will break the permission inheritance in the pages library, so every page will have its own permissions.
  • They will not see the header image because that lives in the Site Assets library, to which they do not have access.

I would suggest to treat the access requests as a general request for access to the complete SITE.
In our case, I have added a link to the Visitors group on the top of the site, so the project manager can quickly open the list and add new people.

Easy to reach for giving access.

He grumbled a bit but is IS a sign of success when people forward the News digest ๐Ÿ™‚

By the way, the access request email looks really nice these days. Sadly you can only Approve from the email if you are an Owner (not if you use a custom role, like we do) AND you can not give permissions for the complete site from this mail, only to the link requested.

The new access request mail allows you to select role (but not Group) and Approve/Decline, for this specific News article.

7. Access requests will go to the original name of the article.

Have you changed the title of your News article after publishing? When you get an access request, the original name will be shown. If you have forgotten what it was, never mind – another reason to give access to the complete site! ๐Ÿ™‚

I renamed that article into “Share your best holiday pix” but the request goes to the old name ๐Ÿ˜ฆ

8. You can send this to external users.

The email and the articles will look just as nice for your external partners as for your internal colleagues, including all logos and pictures. Of course your external partners can only read the full articles when your site allows external sharing AND they have access.

9. Your News digest may end up in the Spam box.

I have had to dig my beautiful News digest out of several spam boxes, for different email addresses ๐Ÿ˜ฆ
So if your first News digests do not get the attention they deserve, you may want to ask around if people have received the emails. (and help them mark it as Not Spam)

10. The web part layout determines if there is a “See all” link

I only recently found out that the Hub News layout does not show a “See all” link, even when you have 5 items or more. Additionally, if you turn off “Show title and commands” in the web part, the link will not show either.

Next steps?

Overall, our audience was positive about the News digest and we have already received inquiries from another team.ย 

My next post will be about experiencing SharePoint News as a reader. Stay tuned!

8 thoughts on “10 things to know about the SharePoint News digest

  1. Owen Allen July 28, 2019 / 6:43 pm

    Great article! Thanks for writing these up, Ellen. Nice placeholder with number 10 ๐Ÿ˜‰

    • Ellen van Aken July 28, 2019 / 6:47 pm

      Thank you, Owen! I have filled the placeholder for my previous post by now, as I knew this would happen, so I will keep doing this. ๐Ÿ˜

  2. Sam July 30, 2019 / 1:56 am

    Hi Ellen,
    Still coming to terms with the revelation at Number 1, great article! Thoughts on number 10 is that with the news digest we end up with users access the site pages and therefore would we should be able to get analytics on the success of the digest from the Site Usage?
    Thanks Again.

  3. Dean Denton February 8, 2020 / 8:04 pm

    You raised some very good points.
    In Point 6 you might be able to deal with image access by using Organizational Assets f

    Point 8 raises some concerns with secured information getting out. Anything that DLP could do to help with this?

    Point 10 could dive into any potential programmatic options. Still haven’t seen anything with PnP, REST, FLOW etc.

    • Ellen van Aken February 9, 2020 / 10:13 am

      Thank you, Dean!
      We will be looking into that Organizational Assets thing later, as this is indeed quite annoying.
      We are not extremely worried about the externals – they need access to the site in order to read all the info, and our news is never confidential, so it is not a big deal if externals read the summary. People could send the news in an email if they wanted externals to know.
      It would indeed be nice to be able to do something with Flow or other tools; perhaps you can but I have not tried that out yet. We also have not heard any feedback about “I want to to able to do this or that” but as this Newsletter is quite new to us, that may come later ๐Ÿ™‚
      Best regards,

  4. Gemma Waite February 25, 2021 / 7:34 pm

    Can you control or edit the “FROM” field for News Digests or will it come from the individual who is sending it?

    • Ellen van Aken February 26, 2021 / 8:03 pm

      Hi Gemma, it is from the individual that sends it, but you can send it to the desired emailaddress and forward it to the full audience from there. Thatโ€™s what we sometimes do.

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